Health and Safety

We’re delighted to once again open our doors on Broadway to share the power of live theatre. Before you arrive, please read about the protocols we have in place to ensure the health and safety of all our patrons, artists and staff. It's best to check this page closer to your visit for the most up-to-date information.

Vaccination & Masking Guidelines
Face masks are required at all times at OCT, including while watching a performance. Actors will only be unmasked while performing. No concessions will be sold until further notice.

Upon entry, patrons must show proof of full COVID-19 vaccination OR proof of a negative COVID-19 test within 48 hours of the date of attendance. Patrons can show either paper or digital documentation (including a photo of your vaccination card), along with a matching photo ID.

“Full COVID-19 vaccination” means 14 days following a single-dose vaccine or 14 days following the final dose in a two-dose vaccine series. Vaccination cards and/or test results must be from a licensed provider, laboratory, or health care provider. Self-reported vaccination records or [at-home] test results not verified by a health care provider cannot be accepted.

If you are unable to provide vaccine or negative test proof, we will gladly work with you to reschedule your visit.

OCT staff, artists and volunteers are subject to a mandatory vaccination policy.

Note: Please do not email proof of vaccination, test results, or any other medical information to the Box Office. The record of your vaccination status is not, and will not, be kept on file. Proof must be presented upon arrival for each visit.

Ticket Policy
If you find you’re unwell, please don’t come to the theatre. If you are experiencing symptoms of COVID-19, have been exposed to anyone with COVID-19 within 14 days of your visit or been instructed to self-isolate within the last 10 days, we ask that you stay home and contact us, when you can, to discuss ticket refund, exchange and donation options: (541)465-1506.

If you are not currently vaccinated, you can find out when, where and how to get a FREE COVID-19 vaccine HERE.

FREE COVID-19 tests for asymptomatic community members are provided at multiple sites in Eugene. Scheduled and walk-in appointments are available at:
     -  The Hult Center, 12:00pm–6:00 pm, Monday–Saturday; 12:00pm–4:00pm, Sunday
     -  University of Oregon, 8:00am–6:00pm, Monday–Friday

Lost your vaccination card? You can request a copy of your vaccination record HERE.

We recognize that public health guidelines may change in the coming months and ask for your patience as we make any necessary safety adjustments. We also ask that you do your part to protect yourself and others by reviewing and agreeing to the attendance protocols before arriving at OCT.

While Visiting OCT
Please follow entrance, seating and exiting instructions. Watch for floor markers to help maintain 6-foot spacing in lines, lobbies and public spaces. And treat patrons, artists and staff with patience and respect, as we all work together to ensure live theatre is here to stay. 

We can’t wait to welcome you back to the theatre!

Questions? We’re here to help. Contact the OCT Box Office: (541)465-1506 or

*Information listed on this page was last updated November 2, 2021. We will continue to update this page in light of evolving information and guidelines from the Oregon Health Authority.

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